toronto don valley hotel and suites bed bugs

The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs in their bed. There was no fridge. Guests can enjoy free WiFi in public areas, as well as private parking, a vending machine and a gift shop on site. I trust we will have an opportunity to be of service to you in the future and to show you the hotel you so vividly remember from previous visits. I am saddened to report that our stay at this hotel was terrible. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Aga Khan Museum is minutes away. Not much around the hotel in walking distance, bus stop right out front. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. Didn't use the pool. Noor Cultural Centre is situated 240 metres northwest of Toronto Don Valley Hotel & Suites. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. Aga Khan Museum is minutes away. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. The structural pest management control Ontario has also been active and below mentioned are some statistics that have been published by them in relation to Toronto keeping in view the weather conditions and air humidity: In addition, the signal on our TV came in and out intermittently and would often freeze. Just a 15-minute drive from the city centre, Toronto Don Valley Hotel and Suites boasts an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. We would return to this hotel. The décor was quite sparse and dated with little furniture. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs...I am saddened to report that our stay at this hotel was terrible. We had a king big with pull out couch which was great for our daughter. Guests praise the central location. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. This package however does not include the newly renovated rooms - which isnt clearly explained when you purchase the package. DV Bistro is nestled inside the Toronto Don Valley Hotel & Suites, where chefs dish out healthy and elegant lunches and dinners. Toronto Don Valley Hotel & Suites, located near St. Andrew Kim Roman Catholic Church, offers 24-hour security, newspaper service and shopping service along with views over the garden.Built in 1964, the venue was fully renovated in 1999. Each accommodation is individually furnished and decorated. Worst trip ever!More. The beds were comfortable but my friends sheets were mended, there wasn't any table in the room that we could use for our room service breakfast, the indoor pool and spa were closed for renovations, and we were 1 chair short for a two person room. About 2 hrs later they called back and I booked our stay. Toronto Don Valley Hotel & Suites Features, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. I am saddened to report that our stay at this hotel was terrible. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. They immediately assigned us a new room and assisted us in the move to the new room.The rooms were spotless and up-to-date.The pools were heated and well maintained.I would recommend this hotel to anyone travelling to Toronto. It is just a short drive or cab away. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. I have emailed them back 2x in the past 30 days with no return email. Just a 15-minute drive from the city centre, Toronto Don Valley Hotel and Suites boasts an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. Toronto Don Valley Hotel & Suites 175 Wynford Drive, Toronto, ON M3C 1J3, Canada . Must also add we were very kindly allowed to check in at 9am so we could enjoy out first full day at the zoo which was greatly appreciated and certainly not something they had to do for us. Again, thank you for being our guest and I do hope we will have the opportunity to be of service to you on year 8 as you visit Toronto. Check all reviews, photos, contact number & address of Toronto Don Valley Hotel and Suites, Toronto and Free cancellation of Hotel. The lobby area is a little confusing as some have stated in regards to there being stairs everywhere and seperate entrances with ramps to the elevators for those with luggage carts or wheel chairs... but nothing too crazy that you cant figure it out. Over all we were very please with our stay and enjoyed our room. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The bathroom was tiny but very clean, with shampoos & such and working hair dryer. Upon closer examination, the maintenance left a lot to be desired. I am saddened to report that our stay at this hotel was terrible. WiFi is free, and this hotel also features an indoor pool and a restaurant. As long as you cross over the DVP there is a ton of places from shopping, groceries, restaurants and coffee. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Toronto Don Valley Hotel & Suites (ex Crowne Plaza) is a 3 star hotel and is located less than 5 miles from Downtown Toronto, Canada. A hotel that dates back as far as 1963, the Toronto Don Valley Inn and Suites is one of the modern hotels to check out located near the Ontario Science Center and the Toronto Botanical Gardens. We have stayed at this hotel over the Christmas holidays every year for the last 7 years, primarily because it is affordably priced and located close to family. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. Front desk should have mentioned this, it was very disappointing. Please see our partners for more details. There was not a fridge or microwave - which I found out by contacting the hotel before hand that you can "rent" both of those items for $25/day (seems a little high considering many other hotels offer those items) There are two pools - one indoor and one outdoor. This is the version of our website addressed to speakers of English in Canada. WiFi is free, and this hotel also features an indoor pool and a restaurant. BED BUGS: Toronto Don Valley Hotel & Suites - See 1,095 traveller reviews, 343 photos, and cheap deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Stay at this 3.5-star family-friendly hotel in Toronto. WiFi is free, and this hotel also features an indoor pool and a restaurant. I would have given three stars but went up to four because of good service. Lastly I woke up around 2:00 a.m. in need of bottled water. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. Carefully inspect the hole where the headboard … Best regards, Kevin Porter, General Manager. I did see the older rooms which are outdated but not too bad, I just wouldn't stay in them. The meals upstairs were fine (nothing great), but when we were told to eat our breakfast downstairs (apparently where the included breakfasts are served), we arrived to see not much food left, dirty tables, and no help to be found. Toronto Don Valley Hotel & Suites: Bugs in bed! The Don Valley Inn and Suites could be so wonderful: the amenities are there, but they have to put some money into fixing things up and some retraining of their staff is necessary. History of this venue dates back to 1964. Food in the restaurant was good. Not an enjoyable stay sorry guys. Following both your claims in 2013 and 2015 where you immediately asked for money we had Rentokil complete tear your rooms apart and send a report on their findings. We’ll even let you know about secret offers and sales when you sign up to our emails. The new rooms have beautiful furniture, nice balconies and huge bathrooms. Modernly decorated rooms offer free WiFi. Toronto Don Valley Hotel & Suites Situated in North York, the Toronto Don Valley Hotel & Suites is a 3-star property that has resort-style amenities. Situated at the junction of the 401 Don Valley Parkway for easy access throughout the area. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We started in a non-renovated room, no smell, clean, no bar area. An urban retreat and the gateway to Toronto, the Toronto Don Valley Hotel & Suites provides affordable accommodations in the eclectic North York district. The did let us have a late check-out at 2:00 but the key card stopped working so we had to go back downstairs to sort that out. Dear Guest, Thank you for taking the rime to share your recent experience, but I believe you may have been here during our renovation program in June 2015, where there were several projects on the go including the replacement of lighting fixtures and guest room refurbishments. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. Our guests praise the pool and the restaurant in our reviews. This is the version of our website addressed to speakers of English in Canada. Found a Pkg deal on Jaunt.ca Decided to take it and this is the Hotel that was in the package.The first rom the hotel assigned us was still being cleaned. Within 3 days my husbands had bites appear all over his body. The Toronto Don Valley Hotel and Suites accepts small pets and charges a fee of C$ 25 (about $19) plus tax per pet, for a stay of up to 3 days. Toronto Don Valley Hotel and Suites is rated "Good" by our guests. Modern Hotel: Toronto Don Valley Hotel & Suites - See 1,095 traveller reviews, 343 photos, and cheap deals for Toronto Don Valley Hotel & Suites at Tripadvisor. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. This year, we asked whether we could be given a break on the parking fee (the parking lot was pretty empty) we were told there was nothing that they could do.Even though we paid to stay in the newly renovated portion of the hotel, our room with two double beds did not look anything like the photos on the hotel website. Fish and chips back 2x in the pics which included parking and zoo tickets ( 2 ) great for... Via exterior corridors and feature safes and coffee/tea makers sparse and dated with little furniture contact number & address Toronto... Might try the Hotel was very disappointing addition, the bathroom includes a hairdryer creamer such... 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