What if there are no bags shown on my paperwork? If you buy several products from us the total price will always equal the sum of the individual prices. *Low Deposits are valid for new flight and hotel bookings only for departures up to 31st October 2020 (Note low deposits do not apply within 4 months of departure) and subject to availability. – You are required to check in on the Wizz Air website and print the boarding passes yourself. Please note the advice can change so check regularly for updates. Some hotels only have their full range of facilities and services available during the summer peak however this is at the hotels discretion and may change without us being advised. You will be informed prior to confirming your order whether you are paying us or making a direct payment to the hotel. You may find that, for the time being, some destinations, resorts and hotels will also have their own hygiene requirements and certain amenities will temporarily be limited or unavailable. If you want more information about this, please check the hotel’s website and their room description. When you agree and ask to proceed they will tell you someone will call you back - then nothing will be done! Rest assured we are working hard to avoid these charges and wherever possible keep them to minimum. If you need to cancel a booking for any reason you should log into My Account and use the 'Contact Us' option. We take your privacy seriously. Secure parking for the duration plus a hotel the night before. Please email firstname.lastname@example.org. If you have received a Booking Confirmation email but no voucher please log into My Account and check your booking. Do I need to pay City Tax, Resort Fees and Local Taxes. – You are required to check in on Easyjets website and print the boarding passes yourself. . Check the flight summary details for the relevant airline contact details. How do I check in for my flight with easyJet? Your second 10kg bag will be tagged at the gate and put into the hold free of charge. If you haven't received a Booking Confirmation email please contact us via My Account and we will check your booking for you. For further information please follow the link to the DFA website. Most of our holidays don’t include transfers in the advertised cost. Can you tell me which part of the hotel I will be staying in? Can I make a change to my holiday while I am on the instalment plan? If you need any assistance please call us on (01) 568 6331 and a member of the Customer Service Team will be able to help you. Visitors and returning residents may be tested on arrival and be required to self-isolate. Is this classed as a package holiday? Early check-in is sometimes possible too. We will email your e-tickets to you, normally 3-7 days before you fly. It’s our job to make sure you get there at a low price. If your order does fail you can simply attempt the booking again. TUI – Bookings departing until 10 June 2020. Just log a request with us by filling out an online form, and we will be happy to help you further. What is Advance Passenger Information (API) and why do you need it? We are working in unprecedented circumstances and thank you for your continued patience. Any British travellers in the country who wish to leave by air or rail should make arrangements to do so before then. Please call us on (01) 568 6331 and we will check your booking for you. Teletext Holidays is still selling holidays. Why is my transfer voucher showing the flight times instead of pick up times? You can either call us or send us a message via My Account. How do I make a complaint? Please log into My Account and view your booking. We do understand this is a stressful time but please bear with us and we will contact you as soon as we can. We have now cancelled all holidays departing up to 30th June 2020 and have contacted all customers travelling up to this date. 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